From Conflict to Connection: Navigating Conflict with Confidence

Difficult conversations are inevitable, but the anxiety and stress that comes with them don’t have to be. Whether you're mediating disputes, addressing underperformance, or delivering difficult feedback, confidence comes from mastering the foundational skills to communicate strategically and confidently.  In this interactive workshop, learn expert tips and strategies to:

• Understand and manage common emotional and behavioral responses to conflict
• Navigate difficult behaviors, like defensiveness or avoidance, that derail productive conversations
• Confidently assert yourself and facilitate high stakes conversations
• Diffuse tension and build rapport, even in emotionally charged situations

By the end of this workshop, you'll have the tools to confidently facilitate these tough conversations and turn conflict into an opportunity for connection.

Chris Wong, LMHC, ACC
Owner, Executive Coach/Consultant
Leadership Potential

Chris is an ICF-certified executive coach, licensed therapist, organizational development consultant and speaker who has worked in the nonprofit and healthcare sector for more than 15 years.

He is the founder of Leadership Potential, where he partners with new purpose driven leaders to navigate chaotic and turbulent organizations and create high performing cultures to get things done.

He also co-hosts the podcast, “The Art and Science of Difficult Conversations”, where he helps people master difficult conversations in all domains of their lives.

Thursday, February 27, 2025
7:30AM-9:00AM

• • 7:30 - 7:45 am - Refreshments
  • 7:45 - 8:00 am - Business Meeting
  • 8:00 am - 9:00 am - Guest Presenter

Location:
Cape Space Hyannis
100 Independence Dr.
Hyannis, MA